By using Practice.coach (https://www.practice.coach), you agree to these Terms of Service. If you do not agree, do not use the platform. The platform is operated by MMXXV Labs s.r.o., Company ID (IČO) 11945320, VAT ID CZ11945320, registered office at Hasičská 930/53, Hrabůvka, 700 30 Ostrava, Czech Republic, registered in the Commercial Register kept by the Regional Court in Ostrava, Section C, Insert 87316 (the "operator"). These terms constitute a binding agreement between you and the operator.
Practice.coach is an AI coaching platform for professional coaches and coaches in training. The platform offers:
Registration is required to use the platform. You must be at least 16 years old to create an account. You are responsible for the security of your account and all activities performed under it. Do not share your credentials with third parties.
We reserve the right to suspend or terminate accounts that violate these terms.
The platform offers a Free plan, a Solo plan (USD 49/month), and additional paid plans listed in the app. Payments are processed via Stripe. Prices shown include VAT where applicable; a VAT invoice is issued via Stripe. Subscriptions auto-renew unless cancelled before the end of the billing period.
Refunds are available within 14 days of initial subscription under EU consumer withdrawal rights. Renewals are non-refundable.
LorelAI is an AI assistant designed for coaching skills training. It does not replace professional supervision, psychotherapy, or medical care. AI sessions are simulations for educational purposes.
AI-generated content may contain errors. Always verify important information with certified professionals.
You own all content you upload to the platform (session records, journal entries, notes). You grant us a license to display and process this content solely to provide the service.
We never sell or share your coaching data with third parties for commercial purposes. If you upload data about real clients, we process it as your processor under our Data Processing Agreement (DPA).
We aim for 99.5% platform uptime. We reserve the right to perform scheduled maintenance with prior notice. We are not liable for outages caused by third parties (Google, Stripe, infrastructure).
The platform is provided "as is". We are not liable for indirect damages, lost profits, or data loss beyond statutory obligations. Our total liability shall not exceed the amount paid for subscription in the last 12 months. This does not affect consumers' mandatory statutory rights.
You may cancel your account at any time in Settings. After cancellation, you retain access until the end of the paid period. Data is deleted within 30 days of account cancellation.
We will notify you of material changes by email at least 14 days in advance. Continued use of the platform after changes take effect constitutes acceptance of the new terms.
These terms are governed by the laws of the Czech Republic, and disputes will be resolved by the competent Czech courts. This does not deprive consumers of the protection of mandatory provisions of the law of their country of habitual residence. Consumers may also turn to the competent out-of-court consumer dispute resolution body; in the Czech Republic this is the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz).
MMXXV Labs s.r.o., Company ID (IČO) 11945320, VAT ID CZ11945320, Hasičská 930/53, Hrabůvka, 700 30 Ostrava, Czech Republic.
Questions about these terms: legal@mmxxvlabs.io